I see many people giving presentations, and I can tell they just want the ordeal over as quickly as possible. They say the words they’ve...

Conflict can happen at any time—and usually we’re unprepared for it. At the moment, your brain is buzzing and your tongue is tied. All...

You probably recognize this person—you know, the one who locks into a position and doesn’t budge. The person who has the “I’m right,...